Mortgage Quality Control
THE LEADER IN MORTGAGE QUALITY CONTROL SERVICES SINCE 1982.
What We Do
Quality Control Audit Services
Empowered options for outsourcing origination and servicing audits.
SECONDLOOK ® Audit Software
A technological application that supercharges the entire Quality Control process.
Client Resources & Value-Added Components
Tools and resources that streamline and leverage your firm’s Quality Control program.
Legal & Compliance
Our on-staff Legal & Compliance team will help you navigate complex regulatory rules.
TENA® is the oldest and most recognized name in mortgage Quality Control, leading the industry with professional auditing services and software since 1982.
Support services include training, information libraries, two customer support desks, sample disclosures, access to legal and expert knowledge specialists, timely alerts and more.
We work with large and small firms alike and can readily scale with your business through the peaks and valleys of unpredictable mortgage markets.
Select from a full menu of Quality Control resources including audit services, software, consulting, training, and more. without a constraining long‐term contract.
SSAE‐16/SOC 2 Compliant. All reviews are performed at our St. Paul facility to ensure security and complete control of workflows.
A State of Flux
Today’s dynamic mortgage markets present lenders and servicers with an ever changing array of business challenges. A more litigious culture in general; shifting political, regulatory and economic landscapes; rapid technological and business model changes; and flash enhancements to products and services constitute just a few of the dragons that managers in the mortgage industry face.
Solutions include trend analysis of compliance and procedural metrics, early identification of issues; and comprehensive risk assessment. TENA’s audit services and software provide the information and tools needed to accomplish such tasks.